business credit seminars for credit and collection personnel

Customer Service

We are very often the first contact your customer has with your company after the sale. We have the experience to handle this contact with the customer by listening and obtaining as much information as possible, our objective is customer understanding as we ask them to pay the bill. If there is a service problem, we will immediately contact you, our client, with the information allowing you to respond quickly to the needs of the customer. If the situation requires more follow up from us, we will do that. We will answer questions regarding ...

Collection Management

Proper collection procedures with timely follow up will increase the probability of prompt payment of invoices. Cash flow will increase. ASCMI will operate as the credit/collection department for your company. This means that all customer contacts will be made using your company name. When a customer is late, or past due, on their payment terms, we will contact them by phone in an effort to collect the invoice and bring them up to date. Collection efforts will continue, until the account is current or it is determined that they do not intend to pay. At that time, the ...

Consultation and Training

If your credit/collection team is not consistently achieving your objectives, we can help by offering recommendations that will eliminate the frustrations they encounter every day. We can make an on-site evaluation of your credit and/or collection processes. We can review your credit policy or help write one. Based on methods we know work, we can make recommendations to enhance the practices already in place. Your credit/collection staff can learn how to manage their time and work efficiently. By working more effectively, your employees will gain confidence in their ability to perform their ...

Credit Services

Sales start with the credit check and credit approval. Poor credit policy will result in slow payment. Our expertise enables us to make prudent and timely credit recommendations. ASCMI offers a variety of credit services. We will represent ourselves as the "credit manager" or "credit department" of your company. A thorough credit application completed by your potential customer is all we need. With that information we will check the bank and trade references for credit information. For large transactions, we may request that the customer submit up to date financial reports. Credit applications can ...

Seminars

We offer a wide range of business and commercial credit seminars in half-day, one day or multi-day formats, custom tailored to meet your needs. Popular presentations in the U.S. and Canada have included: Fundamentals of Credit Credit Investigation Secured Transactions Financial Statement Analysis Customer Service Managing Priorities Bankruptcy Legal Aspects of Credit & Collections Skiptracing Programs unique to your organization, professional association or industry group can also be provided in formats of your choosing. SPEAKERS If you are in need of a speaker for your company, association or convention, we can provide what you are looking for. We have provided breakout speakers for National Conventions, industry groups, chambers of commerce ...

Associated Credit Managers, Inc.

We Take The Worry Out Of Cash Flow…Period

Customer Service

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Consultation and Training

Credit Services

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